Choose the right work.
Map the decisions, research and workflows where AI can make a measurable difference.
Linkage / Your company, connected by AI
One AI operating system for your company.
Unify data, agents and decisions. Accelerate research and reduce repetitive work. One embedded team builds with your people, from first use case to custom AI apps your company can own.
One connected systemOne accountable teamCustom AI products you own
Study 001Operation / Connected
Source → Decision → Result01 / 04
Architectural intelligence for real operations
What Linkage does
AI strategy, engineering and deployment in one team.
We work with mid-sized companies to turn scattered AI opportunities into connected, useful software.
Connect and deploy.
Work inside your operation to connect data, build agents and put working tools into use.
Keep what you build.
Commission custom apps with ownership, support and handoff agreed for your business.
02 / Where AI works
One connected foundation. Different jobs to do.
Start in one function, then reuse the knowledge and tools across the business. These are application areas at different stages.
01 / COMMERCEIn build · Client work
Commerce that stays in sync everywhere.
Connect product data, creative assets, listings and orders across channels.
For growing brands and commerce teamsExplore the client work ↗
02 / OPERATIONSExploring
Operations that move as one.
Bring quotes, orders, parts and suppliers into a clearer working flow.
For manufacturers and multi-site operatorsDiscuss a use case ↗
03 / MARKETINGConcept
Campaigns from trusted content.
Generate campaigns, photos, video and copy from approved product and brand assets.
For growing marketing teams
04 / RESEARCHInternal first
Research leadership can use.
Turn source-backed market and supplier research into decision-ready briefs.
For strategy and research teams
03 / Technical practice
The architecture behind the work.
Four capabilities that connect business context to useful AI applications.
Connect what your systems know.
Build knowledge graphs across products, parts, orders, people and events, with sources and permissions attached.
Give agents clear boundaries.
Design roles, tools, evaluation and human oversight for AI agents working across your systems.
Test the next move.
Use digital twins and forecasts to compare choices against real operating days.
Build around the people doing the work.
Purpose-built interfaces, decision models and data products with a clear handoff to your team.
04 / Linkage Labs · How we engage
Forward deployed, from question to working product.
We embed with your team, build against your real systems and judge progress by use in the business.
Connect the opportunities.
Prioritize use cases across teams, build a shared foundation and move the strongest ideas into use.
For company-wide changeDiscuss a program ↗
Own a tool built for your work.
Define one high-value workflow, build with its users and agree on support and ownership before handoff.
For a focused business problemDiscuss an app ↗
Custom app ownership, data rights and production responsibilities are defined in each engagement. Linkage retains its shared methods and reusable technology.
05 / Selected work
Built around real work.
Commerce, manufacturing and food operations. Each project is labeled by its stage.
Client system / CrafinityStudy 001
01 / Source of truthOne
record.Approved / Version 04
record.Approved / Version 04
From source to every surface01 / 04
001 / CommerceClient engagement · In build
One product record. Every place it lives.
For client Crafinity, we are connecting product records, listings, orders and artwork across channels.
- ThreadStudio + Image Gen Studio
- Cross-channel product truth
- Designs tied to their source
Engineering / Release register
01 Intake & quote Approved02 Drawing review In review03 Revision B Released04 Production Gated
REV B
Trace the change / Release the right revision
002 / ManufacturingProposed pilot
The floor should see the right revision.
For TOMECO, we proposed a controlled flow for drawings, revisions and production release.
- Engineering document control
- Quote-to-order and parts normalization
- Human release before production
Kitchen / Operating model
Forecast → Simulate → Act → Measure
003 / Food operationsFounder-led work + Labs direction
Model the night before it happens.
Earlier founder-led work for a New York delivery kitchen operator improved forecasting and delivery performance. Labs explores the broader decision loop.
~15%lower weekly forecast error
~20%fewer late deliveries
Earlier founder-led results against the previous method; not results from the Linkage product platform.
Read the forecasting story ↗Delivery kitchen operator · New York06 / The design ethos01 — 04
Independent questions01 / 04
Connecting the dots
Follow the work. Connect the dots.
We take on useful questions across disciplines. As we build, patterns emerge. We engineer those discoveries into one coherent system.
Pursue the useful questions.
Start with the problem that matters, whether it sits in research, commerce, operations or software.
See what repeats.
Across different work, the same records, handoffs and decisions start to show up.
Connect what we learn.
Shared context lets each solution strengthen the next, with people and AI working from the same source.
Make the whole visible.
Separate advances become one AI operating system your company can grow.
07 / About us
A small team for connected change.
Linkage is a New York-based AI consulting and engineering firm for mid-sized companies. We work alongside the people who know the business, connect what their systems know and build from there.
Work across disciplinesResearch, graph engineering, agents and product design inform one another.
Build where work happensWe develop with users and existing systems, then test against real decisions.
Make ownership clearCustom app rights, support and handoff are defined for each engagement.
08 / Start here
Start with a real problem.
Tell us the decision, workflow or research challenge you want to improve. We’ll identify a practical first move.
Prefer email? [email protected]